Welcome to Perry Palette Design (“we,” “us,” or “our”). By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully before booking a project or submitting a project inquiry.

1. Services

Perry Palette Design provides custom website design and related services, including:

• Launch Package (Essentials, 1–4-page sites)

• Signature Package (Elevated, multi-page sites with expanded features)

• Refresh Package (Updates to existing websites)

All services are described on our website and/or outlined in your project proposal.

2. Payments and Deposits

• A 50% non-refundable deposit is required to begin any project.

• The remaining balance is due before final site launch or file delivery.

• Payments may be made via Wave, Stripe, PayPal, or other approved methods listed on your invoice.

• Work will not begin until the deposit has been received, and final deliverables will only be provided upon full payment.

3. Revisions

Each website package includes a set number of revision rounds:

• Launch Package: 2 rounds of revisions

• Signature Package: 3 rounds of revisions

• Refresh Package: 2 rounds of revisions

Additional revisions beyond those included are available for an additional fee, which will be communicated prior to continuing work.

4. Ownership and Usage Rights

Upon receipt of full payment:

• You own the final website design and related deliverables created specifically for your project.

• Perry Palette Design retains the right to display the project in our portfolio, website, and promotional materials, unless you request otherwise in writing prior to final delivery.

• Any design concepts, drafts, or unused designs remain the intellectual property of Perry Palette Design.

5. Refunds and Cancellations

• All deposits are non-refundable.

• If a project is cancelled after work has begun, payment for work completed up to that point remains due.

• If the client becomes unresponsive for more than 30 days, the project may be paused or considered abandoned, and any remaining payments will still apply.

6. Client Responsibilities

Clients agree to:

• Provide all necessary content, images, and information in a timely manner.

• Review proofs and provide clear, consolidated feedback during the revision stages.

• Ensure that all provided materials (text, images, logos, etc.) are owned by the client or properly licensed for use.

• Maintain communication and adhere to agreed timelines so the project can be completed efficiently.

Note: Failure to provide timely feedback or required materials may delay the project timeline.

7. Website Platform and Functionality

• All websites are built using Squarespace, unless otherwise noted in writing.

• The client is responsible for maintaining their own Squarespace account, domain, and subscription fees.

• After final delivery, the client assumes responsibility for ongoing maintenance, updates, and management of their site unless additional support is agreed upon.

8. Limitation of Liability

• Perry Palette Design is not liable for any indirect, incidental, or consequential damages arising from the use or performance of our services.

• Our total liability will not exceed the amount paid by the client for the project.

9. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the State of Washington, United States.

Contact Us

If you have any questions about these Terms of Service, please contact:

Email: nichole@perrypalettedesign.com
Website: www.perrypalettedesign.com